iPad One-to-One Frequently Asked Questions

This is a collection of Frequently Asked Questions about Mid-Pacific's iPad One-to-One Program. More information regarding Acceptable Use, damage, lost or stolen iPads and Incident Fees can be found at the iPad Information section of the Parent Portal/myPueo website located here: http://www.midpac.edu/mypueo/tech/

The Technology department is located at the bottom floor of the Kawaiaha'o building opposite of the library.

If you have questions about the iPad One-to-One program, you can email one-to-one@midpac.edu.


  1. Why One-to-One?

    Mid-Pacific offers a unique one-to-one, all-school technology program designed to foster creativity, global awareness, critical thinking and collaboration. Our faculty has a rich 20 year history using innovative technologies in their curricular and instructional practice. We reached a point in that the only way to provide the skill-set necessary to meet our students learning needs is to put one device in every student's hands from grades 3-12. Our students in Kindergarten and grades 1-2 have access to iPad carts during the school day.

  2. Why iPad?

    The iPad is the best educational tool at the current time to support the kinds of learning we see happening in and outside of the classroom.

  3. Where can I learn about the iPad?

    You can learn about the iPad directly from Apple here: http://www.apple.com/ipad/

    Learn how the iPad is being used in the classroom here: http://www.apple.com/education/ipad/

  4. What will be cost of the One-to-One Program?

    The One-to-One Program, which includes technology support and maintenance, will be covered in Mid-Pacific's Tuition and Fees.

  5. Can we opt out of the program?

    No. We expect all students to participate and be on equal ground.

  6. What if I already have an iPad?

    Regardless of whether the student already has an iPad, the iPad that each student receives will have been configured to work on our campus network and will include important applications and documents allowing students to fully utilize their iPad in the classroom, on our campus and at home.

  7. When will students receive their iPad?

    All students in grades 3-12 will have iPads available on the first day of school. Students in Kindergarten and grades 1-2 will have access to iPad carts. Please check the iPad Information section located here: http://www.midpac.edu/mypueo/tech/ for more information.

  8. Who owns the iPad?

    Mid-Pacific will retain ownership of the device.

  9. Will there be any training for students on how to use the iPad?

    Yes, there will be ongoing student training throughout the school year to help them understand the program, the school's policies regarding technology use on and off campus, digital citizenship, and general usage. There will also be technology staff available to assist students each day.

  10. Will Mid-Pacific provide any training for parents on the iPad?

    Yes, we will host regular iParent educational sessions. Please check the Parent Portal / myPueo for upcoming dates.

  11. Will there be anyone at Mid-Pacific to help students who are having issues with their iPad?

    Yes. Please refer to the iPad Information Help section located here: http://www.midpac.edu/mypueo/tech/help.php for more information. The Mid-Pacific Technology staff will also be available.

  12. Will we be able to get a different model iPad than what is being offered?

    No.

  13. Will I need to create a new Apple ID/iTunes account for my child to use with the iPad?

    An Apple ID/iTunes account will be required to use the iPad, however, it doesn't have to be a new account. Any existing Apple ID/iTunes account can be used with the caveat that the account is not shared with anyone else. Each student should have their own personal account that is not shared with any family, friends or siblings. Students under the age of 13 will need their parents to assist them in creating an account.

    Help guides for setting this up are available at the iPad Information section located here: http://www.midpac.edu/mypueo/tech/

  14. Doesn't Apple ID/iTunes require a credit card? How will I keep my child from charging iTunes purchases without my permission?

    There are several ways to set up an Apple ID/iTunes account that don't require a credit card to be attached to it. A guide for setting up an Apple ID/iTunes account that doesn't require a credit card can be found at the iPad Information section here: http://www.midpac.edu/mypueo/tech/

    Purchase an Apple gift card
    You can "Gift" a specific app or iBook to your child via iTunes. Learn how here: http://support.apple.com/kb/HT2736

    Family Sharing
    Apple also allows the ability to set up Family Sharing. Read more here: https://support.apple.com/en-us/HT201088

    If you've created an Apple ID/iTunes account that has credit card information in it that you'd like to remove, follow this guide: https://support.apple.com/en-us/HT201266

    Note: Mid-Pacific cannot reset or recover the password for Apple ID/iTunes accounts. Please contact Apple via their support website if you need assistance with your account. https://www.apple.com/support/

  15. Will students be able to personalize and add applications to their iPad?

    Yes. All students will need to set up a personal iTunes account on their iPad, as well as an iCloud account. This will allow them to have storage for files and documents they create and allow them to purchase applications that may be requested of them from teachers, or just for their own personal learning goals. Students who already have an Apple ID that is not shared with anyone else, may use that.

  16. What Applications will come with the iPad? What about additional applications and eBooks for classroom use?

    Mid-Pacific Institute provides a core suite of apps consisting of Apple's iWork (Pages, Keynote and Numbers) and Apple's iLife (GarageBand and iMovie) for each student in our one-to-one iPad program. In addition to this core suite, Mid-Pacific may make other apps available to students exclusively through the Self-Service app.

    In addition to this suite of apps, you may be asked to purchase applications or eBooks for different classes. Please check the syllabus for each class for information on any additional apps or eBooks that may be needed.

  17. Are students allowed to jailbreak or modify the iPad?

    Students may not jailbreak, modify, or in any other way tamper with the iPad's operating system (iOS). Removing any or all installed Mid-Pacific Profiles is strictly forbidden. Failure to abide by this policy can result in disciplinary action and loss of iPad privileges for a time to be determined by Mid-Pacific administration.

  18. If my child's iPad needs to be sent off for repair, what should I do? Will s/he be at a disadvantage in class?

    Any iPad that needs repair should be turned in to the Mid-Pacific Technology department. We will do our best to see that the iPad is repaired and returned in a timely manner. In the event that the iPad cannot be repaired in a timely manner, teachers and Deans will be notified about the situation.

  19. What about damage or theft?

    Any issues with equipment due to a manufacturing hardware failure, including the battery, are covered by Mid-Pacific and should be reported to Mid-Pacific's Technology department immediately.

    Students agree to take reasonable and prudent care to keep the iPad secure and safe from the date students take delivery until it is returned to Mid-Pacific. Accidental iPad damage will be subject to the fees listed in the iPad Damage Incident fees document.

    For further information regarding damage, theft and replacement, please refer to the Acceptable Use Policy and Damage Incident Fee policies located here: http://www.midpac.edu/mypueo/tech/

  20. Will Mid-Pacific provide a protective case for the iPad?

    No. All students in grades 3-12 are required to purchase a case that follows Mid-Pacific's specifications and guidelines for use with their school-owned iPad.

    Guidelines for Mid-Pacific approved cases can be found on the iPad Information section here: http://www.midpac.edu/mypueo/tech/

  21. Can students personalize or decorate their iPad?

    Students are not allowed to deface, mark, or decorate the iPad by writing or drawing on them with markers, fingernail polish or other permanent or temporary marking devices. Students who intentionally deface the iPad will be assessed a fee and may be required to purchase a replacement iPad.

    If you opt to use any type of screen protection for the iPad, it must be removable and not leave any residue on the iPad.

  22. Do I have to have Internet connection at home for my child to use the iPad?

    No, but it will be helpful as many classes will use the Internet to access content, do research and communicate with their teachers and peers. Also note that the iPad has no wired connection and can only access the Internet via a wireless connection.

    Students without Wi-Fi access at home can still connect to the internet at school. There are also many businesses that have free Wi-Fi connectivity available that the iPad can connect to (e.g., Starbucks, McDonalds, etc.)

  23. Will the Internet be filtered on the iPad?

    Mid-Pacific uses Internet filters on its computer networks on campus. While on campus, iPads will be filtered using the same technology. While no Internet filtering is 100% effective, it does help cut down on students browsing inappropriate websites.

  24. Will the school be able to monitor the iPad when used off campus?

    No. iPads used off campus are out of our control and are not filtered. However, proper and ethical iPad use as covered in our Acceptable Use Policy applies to usage at home as well as school.

    If you are interested in filtering internet content at home, there are many options available. OpenDNS is used on our campus and is available for home use as well. Read and learn more about home internet filtering here: https://www.opendns.com/home-internet-security/

  25. Will my child need a desktop/laptop computer to use with the iPad?

    No. However, there may be times that having access to a desktop/laptop computer could be helpful for quickly archiving data from the iPad, if needed.

  26. Can I control the applications my child installs?

    Yes, there is a way to set up Restrictions for managing various settings on the iPad, however we caution parents to NOT do this on their own. Please contact the Mid-Pacific technology team or your child's Dean for information on setting up Restrictions on the iPad.

  27. Will all textbooks be available on the iPad?

    We are working closely with our teachers to educate and encourage them to utilize iBooks and eBooks as much as possible. A number of our faculty have implemented electronic resources, that in many cases, have replaced static textbooks with rich, diverse, and current learning materials.

    You can read more about Apple's iBooks textbooks for iPad here: http://www.apple.com/education/ibooks-textbooks/

  28. Will students be able to purchase the iPad when the they leave Mid-Pacific?

    No.

  29. What safeguards will be in place to ensure that student's information on the iPad will be removed once the iPad is returned to the school?

    Mid-Pacific will ensure that all iPads are reset to factory conditions (erased) before any student is issued an iPad.